Privacy Policy
Last updated: November 9, 2026
AIXport is currently a pre-incorporation business project based in Dubai Creek Harbour, Dubai, United Arab Emirates. It is not yet a registered legal entity. References to “AIXport,” “we,” or “us” mean the founding team operating the AIXport project.
1. Information we collect
We collect information you voluntarily submit through demo and newsletter forms, including your name, work email, company, role, product, HS code, exporting country, target markets, business questions, constraints, competitors, and preferred contact method.
Hosting and security providers may process limited technical information such as IP address, browser type, device information, request time, pages visited, and security logs.
For website and V3 product activity, we record anonymous browser and visit identifiers, page paths, product and country selections, report requests and saved reports, chat questions and answers, active time on each step, request outcomes and returned AI usage. These records are accessible to authorized AIXport administrators for service support, usage review and improvement. Browser identifiers are not verified personal identities. The activity dashboard does not store raw IP addresses.
2. How we use information
- Respond to demo requests and business enquiries.
- Tailor research discussions to your product and goals.
- Send requested newsletter communications.
- Operate, secure, troubleshoot, and improve the website.
- Comply with applicable obligations and prevent misuse.
3. Legal basis and consent
We process enquiry information to respond to your request and pursue legitimate business communications. Newsletter messages are sent with your consent. You may withdraw newsletter consent by contacting info@aixport.co.
4. Providers and international processing
We may use providers such as Vercel for website hosting and Resend for email delivery and contact management. The report service and configured AI provider process product inputs, report evidence and chat questions to produce results. These providers may process data outside the UAE under their own privacy and security terms. We do not sell personal information.
5. Retention
We retain enquiry information only as long as reasonably necessary to respond, manage the relationship, meet obligations, and protect the service. Newsletter contact information is retained until you unsubscribe or request deletion.
Activity records, saved reports and conversations are retained for up to 90 days. Admin authentication sessions last up to eight hours.
6. Cookies and browser storage
We use first-party cookies for report access, anonymous visitor and visit identifiers, and authenticated administrator sessions. Browser storage also remembers the privacy notice, exploration state and chat drafts. Visitor identifiers last up to 90 days; visit identifiers expire after 30 minutes without recorded activity. We do not use advertising cookies or browser fingerprinting. Clearing cookies creates a new anonymous identifier and removes browser access to previously saved reports; it does not delete retained server records.
7. Your choices and rights
You may request access, correction, deletion, restriction, or withdrawal of consent by emailing us. Rights depend on the laws applicable to your location and our processing.
8. Security
We use reasonable measures, but no internet transmission or storage method is completely secure. Do not submit confidential trade secrets or sensitive personal data through public forms.
9. Children
The website is intended for business users and is not directed to children.
10. Changes and contact
We may update this policy as the project, providers, or applicable requirements change. Contact info@aixport.co. Business location: Dubai Creek Harbour, Dubai, United Arab Emirates.